There is no java installed on the browser machine

Java 1.3 Plugin Automatic download problem.

Problem: the plug-in won't automatically download because the install
window region and locales fields do not contain any data.

This bug was previously reported on 5/11/98 as bug 4137104 but closed
as not reproducable. As people are still having problems with this,
as evidenced by comments added to the bug on 8/20/99, 1/26/00, 6/23/00
7/19/00 and 8/22/00,

I have tried this on 3 machines with a variety of software, hardware, and
settings, across the firewall and inside the firewall. Below is the "cleanest"
procedure tried.

I would be willing to work with Sun to debug this, since our planned product
will use the 1.3 plugin and telling them to download the plugin manually is NOT
an option.  Is there a debug version that will give more information of what
it is trying to access and what it can't find, or a version that skips the
locale, region stuff altogether?

PRODCEDURE:

Installed a clean machine

	MS WinNT Workstation 4.0, Build 1381, Service Pack 4
	4.00.1381
	I.E. 5 5.50.4134.0600
	130, 488 KB Ram
	
Applications
	3COM NIC Diagnostics
	MS Internet Explorer 5.5 & Internet Tools
	MS Music Control
	MS Outlook Express 5
	MS Wallet
	MS Windows Media Player 6.4
	MSN Messenger Service 2.2
	VDOLive Player

Windows NT Setup
	(checked)
	Accessibility Options
	Accessories
	Communications
	Multimedia

Internet Explorer Properties (some)
    Active X Controls and Plugin
	Download signed Active X controls - prompt
	Download unsigned Active X controls - disable
	Initialize & Script Active X controls not marked as safe - disable
	Run Active X controls & plug-ins - enable
	Script Active X controls marked safe for scripting - enable

    Cookies
	Allow cookies that are stored on your computer - enable
	Allow per session cookies - enable

    Downloads
	File Download - enable
	Font Download - enable

    Java
	Java permissions -- high safety

I.E. Connection
	LAN
	Use Automatic Script - checked, URL given

TCP/IP
	Adapter:  customer  Fast Etherlink XL NIC (3C905B-TX)
	enable LM Hosts lookup - checked

Control Panel
	Regional Settings - English (United States)
	Input Locales - EN English (United States)

----

Procedure followed:

On the Server:
+ Copy the Sun plugin cab file "jinstall-13-win32.cab" to a local directory
  of the web site (so don't have to go through the firewall).

+ Create a webpage that downloads the plugin from the local directory. This html
  page was generated using the htmlconverter for 1.3

	<OBJECT classid="clsid:8AD9C840-044E-11D1-B3E9-00805F499D93"
	WIDTH = 950 HEIGHT=550
	codebase="http://<website>/applet/javaplugin/1.3/jinstall-13-win32.cab
	#Version=1,3,0,0">
	<PARAM NAME = CODE VALUE = "Applet.class" >
	<PARAM NAME = CODEBASE VALUE = "../classes" >

	<PARAM NAME="type" VALUE="application/x-java-applet;version=1.3">
	<PARAM NAME="scriptable" VALUE="false">
	<COMMENT>
	<EMBED type="application/x-java-applet;version=1.3"  CODE
= "Applet.class"
	CODEBASE = "../classes" WIDTH = 950 HEIGHT = 550
	scriptable=false
	pluginspage="http://java.sun.com/products/plugin/1.3/plugin-
install.html">
	<NOEMBED></COMMENT>

	</NOEMBED></EMBED>
	</OBJECT>

  From the IE brower on client:
+ launch the IE 5.5 browser and access the webpage

-- Get "Security Warning" window.
	text: Do you want to install and run "Java Plug-in 1.3" signed on
		5/11/00 4:09 pm and distributed by Sun Microsystems, Inc.
		Publish authenticity verified by Verisign Commercial Software
		publishers CA. Caution: Sun Microsystems, Inc. asserts that
		this content is safe. You should only install view this content
		if you trust Sun Microsystems, Inc. to make that assertion.
+  checked "Always trust content from Sun Microsystems, Inc.
+  clicked yes button

-- Get a download window that appears for about 1 second. Can't read it.

-- Get the "Select Java(TM) Plugin Installation ..." window
	text: Please select the language, region, and the nearest location to
		download the installation.

	the Locale combo box, Region combo box, and Available Locations list box
	is empty.
+ Have to click on the "X" in the window title to get the window to go away.

-- Get "Installation Abort" window
	text: Cancel Java(TM) Plug-in installation due to user's request or
		downloading errors. Java applets or Java Bean components in
this
		HTML page will not be displayed properly in Internet Explorer.
  To
		restart the Installation, please refresh the html page in
Internet
+ Click the okay button

** The following file is created
{user.home}\Temporary Internet Files\Content.IE5\KNG9KBA1\jinstall_13-win32
[1].cab
along with the mypage[1].htm file.
(Review ID: 108940) 
======================================================================

none
======================================================================

This problem is caused by jinstall which unable to handle network errors properly. It has been fixed by checking HTTP status code explicitly, so download will not fail easily. This is integrated into 1.3.1_01a.

  xxxxx@xxxxx   2001-09-18

This bug is occurring with a very similar configuration.

Difference:
1. Running behind a proxy server (always)
2. NTW 4.0 SP3
3. IE 4, SP1 (Version 4.72.3110.8) (minimum)

This is an escalating issue with us.

Hi,
  I have the same problem..But do not know the solution for 
it.Is there any way for this bug.Please help me out.
Priya

I got the same problem. But only on Nescape Browser (4.73 or 4.76).
On some machines, even I don't have a chance
to click on the small icon to get to Sun site to download
the plugin since the page containing the plugin just went blank.
Nothing on the screen that I can click on to start downloading
the plugin.

I have the same problem exactly as stated above. Tested it on three
different machines - IE 5 and IE 5.5.
Is there still no solution to this bug?

I have this same problem as well.  I have tried IE5 and 5.5 
on Windows 95, 98, NT4.0 and 2000.  All with the same 
problem.  This is a show stopper for us and MUST be 
resolved quickly or we CANNOT deploy our applets. I cannot 
believe that a bug this serious has been open since 
August.  I'd get fired. 

I have the same problem on Linux

I'm having the same problem.
Can anybody do something for us!!

Same issue here.
Config:
Windows 2000
IE 5.50.4522.1800

Good thing we have Webstart to turn to.

Having same problem at work:
NT4 SP6
IE 5.50.4522.1800

Works at Home:
Win2000
IE 5.50.4522.1800

Anandaraman. K

We are also facing the same problem. Is there any solution
for this.