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Bug ID: 6237992 Error messages with staged 5.0U2 iftw JDK bundles on XP-Home(sp2)
6237992 : Error messages with staged 5.0U2 iftw JDK bundles on XP-Home(sp2)

Details
Type:
Bug
Submit Date:
2005-03-09
Status:
Closed
Updated Date:
2010-05-04
Project Name:
JDK
Resolved Date:
2005-03-13
Component:
infrastructure
OS:
windows_xp
Sub-Component:
staging
CPU:
x86
Priority:
P3
Resolution:
Fixed
Affected Versions:
5.0u2
Fixed Versions:
5.0u2

Related Reports

Sub Tasks

Description
Tested Bundle:  5.0u2_b09 JDK iftw on staging site
                http://webwork.sfbay/j2se/1.5.0/download.jsp

Tested O/S:  XP-Home (sp2)

Problem: 
-------
The installer throws error messages.  I tried on three different 
XP-Home (sp2) machines in our lab. It throws error message the very first or second time and after that, it seems to work fine. 

Steps to reproduce:
------------------
1) On XP-Home(sp2) machine, try to download and install the JDK iftw bundle from
   http://webwork.sfbay/j2se/1.5.0/download.jsp

2) During the installation the first or second time, one of the following messages thrown:

A) "This installation package could not be opened. Verify that the package exists and than you can access it, or contact the application vendor to verify that this is a valid Windows Installer package"

B) Error - Java Installer
"This installer cannot continue because the files necessary for installation are unavailable. If trying to install a beta or older version, please check http://java.sun.com/j2se to determine if it is still supported. If so, please try installing at a later time, as these files might be only temporary unavailable"


This problem seems to occur on XP-Home(sp2). When error message pops up, keep trying it, it 's eventually OK.  It may confuse consumers at the first two times.






###@###.### 2005-03-09 05:11:47 GMT

                                    

Comments
EVALUATION

Web Eng team worked with CSC to sync up servers (contains build 09)
It's OK now.
###@###.### 2005-03-13 00:47:41 GMT
                                     
2005-03-13



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